Support

Support resources

• Email support - Request help from the game support team via email
• Web support - Use your web browser to request help from the game support team
• Guild Wars Support Forums - For help with account and technical issues; and for game, website, and forum bug reports
• Guild Wars Wiki - Read articles about Guild Wars written by other players
• Knowledge base - Search the official technical notes to find answers
• Account Security - Tips to keep your account safe from thefts.

Please do not include passwords in your support ticket or email. You should never give your password to anyone.

Additional resources

• Game update notes - Read notes about recent game patches
• Network news - Learn the state of the network
• Download Guild Wars - Get the Guild Wars game client
• Download game manual - Download the entire game manual in PDF format
• Legal information - Learn more about game policies and rules